Governance

AI User

Entity that deploys or operates an AI system.

How the laws define this

Regulatory frameworks fundamentally agree that an AI user involves a person or entity interacting with artificial intelligence systems or experiencing their outputs. However, these instruments diverge on whether a user is an operational deployer carrying compliance duties or an individual receiving or interacting with system outputs. Under the Ethical Guidelines for the Development, Implementation and Use of Reliable and Responsible AI, a user is a person or organization that deploys, configures, or operates a system, burdened with responsibilities for appropriate use, monitoring, self-assessments, and maintaining meaningful human oversight. In contrast, the AI Basic Act (Draft) expands the definition to a person or organization that receives, interacts with, or is affected by outputs to protect rights regarding transparency, decision challenges, and explanations. Meanwhile, the Central Bank AI Guidelines narrow the concept strictly to an individual interacting with systems via user-friendly interfaces to achieve specific tasks, solve problems, or gain insights.

Synthesised from the 3 statutory definitions below. Each one is quoted in full, with its source.

How jurisdictions differ

What is distinctive in each definition, binding law in force first.

JurisdictionInstrumentStatusWhat is distinctive
TaiwanTaiwan Artificial Intelligence Basic ActIn ForceBroadens to any person or organization receiving, interacting with, or affected by AI outputs, distinguishing it for transparency, challenge rights, and explanation access.
Doha, QatarCentral Bank AI GuidelinesIn ForceLimits to individuals using AI through user-friendly interfaces for tasks, problem-solving, or insights, without organizational scope.
SerbiaEthical Guidelines for Development, Implementation and Use of Reliable and Responsible Artificial IntelligenceAdoptedAdds responsibilities for deploying, configuring, operating, monitoring, self-assessments, and ensuring human oversight.

What it triggers

  • Under Taiwan Artificial Intelligence Basic Act, grants rights to challenge decisions and access explanations.source
  • Doha, Qatar Central Bank AI Guidelines set out governance standards, risk assessments, and human oversight for licensed financial institutions.source
  • Serbia Ethical Guidelines call for self-assessments, appropriate use, monitoring, and meaningful human oversight.source

Definitions (3)

A person or organization that deploys, configures, or operates an AI system in practice, responsible for appropriate use, monitoring, conducting self-assessments, and maintaining meaningful human oversight during operation.

A person or organization that receives, interacts with, or is affected by outputs from AI systems; distinguished for purposes of transparency, rights to challenge decisions, and access to explanations under the Act.

AI Basic Act (Draft)Definition 2 of 3

An individual who interacts with artificial intelligence systems to achieve specific tasks, solve problems, or gain insights, typically through user-friendly interfaces.

Not to be confused with

Deployer/Operational User

Deployer/Operational User focuses on organizations implementing AI into products or services, while these definitions vary in scope from affected persons to individual users.

Operator/Deployer

Operator/Deployer emphasizes operating, deploying, or using AI systems, aligning closely with definition 3 but differing from the broader or narrower scopes in 1 and 2.

Questions and answers

Who counts as an AI user under Taiwan's AI Basic Act?

Any person or organization that receives, interacts with, or is affected by AI outputs. This entitles them to transparency, rights to challenge decisions, and access to explanations.

What does AI user mean in Qatar Central Bank guidelines?

An individual interacting with AI systems via user-friendly interfaces to perform tasks, solve problems, or gain insights.

What responsibilities do AI users have in Serbia's guidelines?

Users who deploy, configure, or operate AI systems should ensure appropriate use, monitoring, self-assessments, and meaningful human oversight.