Technical

Robocall

An automated call using a prerecorded or artificial voice, now explicitly encompassing calls with AI-generated voices under TCPA enforcement.

Definition

An automated telephone call that delivers a prerecorded message or uses an artificial voice. The FCC's Declaratory Ruling specifically addresses robocalls that utilize AI-generated voices, affirming that these types of calls are subject to the stringent requirements of the Telephone Consumer Protection Act (TCPA). Robocalls are a significant source of consumer complaints, often associated with telemarketing, scams, and fraudulent activities. The ruling underscores the FCC's commitment to combating unwanted and illegal robocalls by adapting existing regulations to new technological threats. By classifying AI-generated voice calls as robocalls under the TCPA, the FCC empowers consumers and enforcement agencies to take action against those who use AI to bypass consent requirements and engage in deceptive practices, thereby safeguarding individuals from pervasive and intrusive automated communications.