Peru - Digital Transformation Policy (085-2023-PCM)

Overview

The National Policy for Digital Transformation to 2030 (PNTD) is the Peruvian State's long‑term strategic framework to accelerate inclusive and secure digital transformation across public administration, the economy and society. Approved by Supreme Decree No. 085-2023-PCM on 28 July 2023, the PNTD establishes six priority objectives (connectivity, digital economy, digital government, talent, trust and innovation) and defines lineamientos, indicators, targets and responsible entities. It assigns the Presidency of the Council of Ministers, through the Secretaria de Gobierno y Transformación Digital (SGTD), as the national rector to coordinate implementation with ministries, regional and local governments, private sector and civil society. The policy explicitly promotes a territorial approach, a "digital basic basket" (connectivity, devices, data and training), and the integration of interoperability, open data and cybersecurity as foundational elements for delivering citizen-centred digital services. Full text and executive summaries are published by the Government of Peru and are available for download in the official repository: Policy landing page and the policy document itself: PNTD (PDF).

Definitions

The PNTD uses operational definitions to ensure consistent interpretation across sectors. Key terms include "digital transformation" (systematic adoption of digital technologies, processes and organisational models to generate public and private value), "digital basic basket" (minimum package including access, devices, data and digital literacy training), "digital government" (re-engineering of public services leveraging digital platforms), "interoperability" (technical and semantic capacities for systems to exchange and use data), "trust and security" (measures to protect privacy, integrity and continuity of digital services) and "emerging technologies" (AI, data analytics, IoT, geospatial and others). The policy links these definitions to metrics and standards to be adopted by public entities, ensuring measurable outcomes and clarity of responsibilities.

Governance and Institutional Framework

The PNTD establishes a multi-layered governance architecture led by the Presidency of the Council of Ministers through the SGTD as the national rector. It creates or mandates strategic coordination bodies, including a proposed "High-Level Committee for a Digital, Innovative and Competitive Peru" to align policy, mobilise resources and foster public-private collaboration. Ministries and sectoral agencies retain responsibility for sector-specific implementation while regional and local governments must adapt plans to territorial priorities. The policy emphasizes stakeholder participation (private sector, academia, civil society and international partners) and institutional mechanisms for planning, budgeting and reporting. Governance is supported by mandatory planning instruments (action lines, standards and indicators) found in the policy annex and by technical rules that ministries must adopt; see the official decree and policy annex for institutional roles and the SGTD's coordinating mandate: PCM press release and the formal decree: Decreto Supremo N.° 085-2023-PCM.

Key Focus Areas

The PNTD organises activity around six priority objectives. First, inclusive connectivity and the digital basic basket aim to reduce exclusion by providing access, devices, data and training, with special measures for rural, remote and vulnerable groups. Second, the digital economy objective focuses on MSME digitalisation, digital payments and e-commerce facilitation to boost productivity. Third, digital government seeks interoperable platforms, one-stop digital services and re-engineered processes to improve transparency and citizen experience. Fourth, talent and skills prioritise digital literacy, specialised training and workforce transition programs. Fifth, trust and security strengthen privacy, cybersecurity, incident response and digital identity frameworks. Sixth, innovation and emerging technologies promote ethical adoption of AI, data governance, geospatial information and public sector experimentation. Cross-cutting themes include territorial equity, gender, disability access and multilingual services for indigenous populations. The policy includes concrete lineamientos, measurable indicators and proposed targets for each area to guide sectoral planning and investment.

Implementation Framework

Implementation is structured with lineamientos (strategic action lines), operational standards and assigned responsibilities. Public entities are required to integrate PNTD objectives into institutional planning and budgeting processes and to adopt technical standards for interoperability, data exchange and cybersecurity. The PCM/SGTD coordinates national-level planning and issues guidance, while sector ministries define sectoral roadmaps. The policy foresees pilot projects, public-private partnerships (notably for the "digital basic basket"), capacity-building programs and a catalogue of digital services. Financing is expected from institutional budgets, co-investment with private partners and international cooperation. Technical annexes and executive summaries provide indicators and baseline metrics to track progress; the full policy document contains the action matrix and responsible entities: PNTD (full text).

Monitoring and Evaluation

The PNTD establishes an outcomes-focused monitoring and evaluation (M&E) regime including national indicators, periodic reporting, baseline surveys and targets through 2030. The SGTD is responsible for consolidating progress reports, publishing dashboards and coordinating independent evaluations. Ministries and regional governments must report on agreed indicators (connectivity coverage, digital service uptake, digital skills metrics, cybersecurity incidents metrics, etc.). The policy envisions public dashboards and periodic stakeholder reviews to ensure transparency and to allow course corrections. International cooperation partners may support M&E efforts and technical capacity strengthening.

Penalties, Liability, and Appeals

As a national policy instrument, the PNTD primarily sets obligations, standards and coordination mechanisms rather than criminal penalties. Compliance and enforcement of technical standards, information security and administrative obligations rest with sectoral regulators and competent authorities; where statutory or regulatory breaches occur, affected entities may face administrative sanctions under existing sectoral laws and general administrative procedure rules (Law No. 27444 and other applicable regulations). The policy requires public entities to adopt mechanisms for incident reporting, remediation and redress and anticipates referral pathways to supervisory bodies for enforcement or corrective measures. Administrative appeals and remedies follow the ordinary channels established by Peruvian administrative law.

Relationship to Other Instruments

The PNTD is designed to operate within Peru's existing legal and regulatory framework. It references the Unified Text of Law No. 27444 (Law on Administrative Procedure) for applicability to public entities, and it is intended to be coordinated with sectoral laws (telecommunications, data protection, public procurement and cybersecurity) and institutional regulations. The decree approving the PNTD serves as the legal instrument that gives the policy national validity and aligns it with sector-specific standards and plans. Implementation will require secondary technical norms, sectoral regulations and memoranda of understanding among agencies to operationalise interoperability, data sharing and procurement of digital services.

International Alignment

The policy explicitly aims to align Peru with international good practices and standards to attract investment, enable interoperability and promote responsible technological adoption. It references international cooperation and seeks harmonisation with regional and global frameworks on digital government, cybersecurity, data protection and ethical use of emerging technologies. The policy highlights collaboration with multilateral partners and notes Peru's commitment to engage with organisations such as the OECD and regional digital initiatives to strengthen regulatory coherence and mutual recognition of technical standards.

Implementation Timeline

Sources and References