Quality Control Standards for Automated Valuation Models: Final Rule

United States

RAI-US-NA-AVMQCSR-2024
Effective: October 1, 2025
In Force(In Force)
RegulationRisk ManagementGovernance and Oversight
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This interagency rule establishes quality control standards for Automated Valuation Models (AVMs) used in mortgage lending to ensure credible, non-discriminatory valuations.

Overview

The Quality Control Standards for Automated Valuation Models: Final Rule is a significant interagency regulation adopted by six federal regulatory bodies in the United States: the Office of the Comptroller of the Currency (OCC), the Board of Governors of the Federal Reserve System (FRB), the Federal Deposit Insurance Corporation (FDIC), the National Credit Union Administration (NCUA), the Consumer Financial Protection Bureau (CFPB), and the Federal Housing Finance Agency (FHFA). This comprehensive rule, issued on July 17, 2024, and published in the Federal Register on August 7, 2024, is mandated by Section 1473(q) of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010. The Dodd-Frank Act amended Title XI of the Financial Institutions Reform, Recovery, and Enforcement Act of 1989 (FIRREA) to require the establishment of quality control standards for Automated Valuation Models (AVMs) used in specific real estate valuation contexts.

The primary objective of this Final Rule is to ensure the credibility and integrity of valuations produced by AVMs, particularly when these models are utilized by mortgage originators and secondary market issuers to determine the collateral worth of a mortgage secured by a consumer's principal dwelling. The increasing reliance on AVM technology in the real estate valuation process, driven by advancements in database and modeling capabilities and the availability of extensive property datasets, necessitated a robust regulatory framework. While AVMs offer potential benefits such as reduced costs and faster turnaround times, the agencies recognized the critical importance of establishing clear quality control standards to mitigate associated risks, including data manipulation, conflicts of interest, and, crucially, potential discrimination. The rule outlines five core quality control factors that institutions must adhere to, providing a flexible framework that allows entities to tailor their compliance approaches based on their size, complexity, and risk profile.

Definitions

Central to the understanding and application of this regulation are several key definitions. An Automated Valuation Model (AVM) is defined as any computerized model used by mortgage originators and secondary market issuers to determine the collateral worth of a mortgage secured by a consumer's principal dwelling. This definition encompasses a broad range of algorithmic and artificial intelligence systems employed for real estate valuation. The rule's scope is specifically limited to AVMs used in connection with making certain credit decisions or securitization determinations, explicitly excluding their use for monitoring the quality or performance of mortgages or mortgage-backed securities, or for reviewing already completed value determinations.

A Mortgage Originator refers to any person involved in the mortgage origination process, with the definition largely based on Section 103 of the Truth in Lending Act (TILA), with some modifications. A Secondary Market Issuer is an entity involved in the secondary market for mortgages, such as those structuring or marketing mortgage-backed securitizations. The rule applies to both these categories of entities. A Credit Decision is defined as a decision regarding whether and under what terms to originate, modify, terminate, or make other changes to a mortgage, including decisions to extend new or additional credit or alter a credit limit on a line of credit. A Covered Securitization Determination involves decisions related to waiving an appraisal requirement for a mortgage origination in connection with its potential sale or transfer to a secondary market issuer, or the structuring, disclosure preparation, or marketing of initial offerings of mortgage-backed securitizations. These precise definitions delineate the specific activities and entities subject to the quality control standards, ensuring a targeted regulatory approach.

Governance and Institutional Framework

The governance and institutional framework for the Quality Control Standards for Automated Valuation Models: Final Rule is characterized by its interagency nature, reflecting a collaborative effort among six federal regulatory bodies. The Office of the Comptroller of the Currency (OCC), the Board of Governors of the Federal Reserve System (FRB), the Federal Deposit Insurance Corporation (FDIC), the National Credit Union Administration (NCUA), the Consumer Financial Protection Bureau (CFPB), and the Federal Housing Finance Agency (FHFA) jointly developed and adopted this rule. This collaborative approach ensures a consistent regulatory stance across various segments of the financial industry, including national banks, federal savings associations, state member banks, bank holding companies, federally insured credit unions, and other entities involved in mortgage origination and secondary market activities. The rule leverages the existing supervisory authority of these agencies to enforce its provisions within their respective purviews.

The mandate for this interagency rule originates from the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, specifically Section 1473(q), which amended Title XI of the Financial Institutions Reform, Recovery, and Enforcement Act of 1989 (FIRREA). This legislative directive required the agencies to establish quality control standards for AVMs. Consequently, the rule represents a direct implementation of statutory requirements, reinforcing the federal government's commitment to ensuring the safety, soundness, and fairness of real estate valuations. Each agency is responsible for overseeing compliance by the institutions under its jurisdiction, ensuring that mortgage originators and secondary market issuers implement the necessary policies, practices, procedures, and control systems. The agencies also consulted with the staff of the Appraisal Subcommittee and the Appraisal Standards Board of the Appraisal Foundation during the promulgation of this rule, highlighting a coordinated effort to incorporate industry expertise and existing valuation standards.

Key Focus Areas

The Final Rule on Quality Control Standards for Automated Valuation Models establishes five critical focus areas that institutions must address when utilizing AVMs for covered credit decisions and securitization determinations. These standards are designed to ensure the reliability, integrity, and fairness of AVM-generated valuations. Firstly, institutions must implement policies, practices, procedures, and control systems to ensure a high level of confidence in the estimates produced by AVMs. This requires rigorous validation and ongoing monitoring to ascertain that the models generate accurate and credible property valuations. The expectation is that institutions will employ robust methodologies to assess the predictive accuracy and consistency of their AVMs, thereby fostering trust in the valuation outputs.

Secondly, the rule emphasizes the need to protect against the manipulation of data used by AVMs. This involves establishing stringent data governance frameworks, including protocols for data collection, storage, processing, and access, to prevent unauthorized alteration or misuse that could compromise valuation integrity. Thirdly, institutions are required to seek to avoid conflicts of interest in the valuation process. This entails implementing measures to ensure the independence of the valuation process from loan production or other business lines that could exert undue influence. Fourthly, the rule mandates random sample testing and reviews of AVMs. This systematic approach to testing and review is crucial for identifying potential biases, errors, or performance degradation over time, ensuring continuous accuracy and reliability. Finally, and significantly, the rule requires AVMs to comply with applicable nondiscrimination laws. This factor, explicitly added by the agencies beyond the initial Dodd-Frank Act mandate, creates an independent requirement for institutions to actively mitigate against discrimination risk in their AVM usage, promoting fair lending practices and protecting consumers from biased valuations. Institutions are afforded flexibility in how they implement these nondiscrimination controls, allowing for approaches that reflect their specific business models and risk profiles.

Implementation Framework

The implementation framework for the AVM Quality Control Standards Rule is designed to be flexible, allowing regulated institutions to tailor their approaches based on their specific operational characteristics, size, and the complexity and risk associated with the transactions in which AVMs are employed. While the rule mandates adherence to the five core quality control standards, it deliberately avoids prescribing rigid, one-size-fits-all requirements for how institutions must structure their policies, practices, procedures, and control systems. This flexible approach acknowledges the diverse nature of mortgage originators and secondary market issuers, from large national banks to smaller credit unions, and the varying sophistication of their AVM usage. The agencies expect institutions to establish quality controls that are commensurate with their individual risk profiles and the scale of their AVM operations.

Institutions are required to adopt and maintain comprehensive policies and procedures that integrate the quality control standards into their existing risk management frameworks. This includes developing internal controls for evaluating the sufficiency of vendor-provided AVMs, as institutions remain responsible for ensuring third-party compliance with the rule. The implementation framework also extends to defining clear roles and responsibilities for personnel involved in AVM selection, validation, use, and oversight, ensuring accountability throughout the valuation process. Furthermore, the rule applies to both new and existing credit decisions and securitization determinations, including home equity lines of credit (HELOCs) secured by a consumer's principal dwelling, regardless of whether the mortgage is primarily for consumer or business purposes. This broad applicability necessitates a thorough review and potential revision of existing internal guidelines and operational procedures to ensure full compliance by the effective date.

Monitoring and Evaluation

Effective monitoring and evaluation are integral components of the AVM Quality Control Standards Rule, ensuring ongoing compliance and the sustained integrity of automated valuations. Institutions subject to this rule are required to establish robust internal control systems for continuous monitoring of their AVMs. This includes regular testing and validation processes to verify that the models consistently produce reliable and accurate estimates, as mandated by the first quality control factor. Such monitoring should be dynamic, adapting to changes in market conditions, data availability, and model performance. The rule implicitly requires institutions to develop metrics and benchmarks against which AVM performance can be assessed, allowing for the timely identification and remediation of any deficiencies or deviations from expected outcomes.

Beyond internal monitoring, the federal regulatory agencies themselves will oversee compliance through their established supervisory examination procedures. Examiners will review institutions' collateral valuation programs, including their AVM policies, practices, and control systems, to ensure adherence to the rule's requirements. This includes scrutinizing how institutions address potential discrimination risks, as the nondiscrimination quality control factor creates an independent requirement for mitigation. The agencies' existing guidance on model risk management and fair lending will inform these evaluations, providing a framework for assessing the appropriateness and effectiveness of an institution's controls. While the rule does not set specific requirements for how institutions should structure these systems, the expectation is that monitoring and evaluation processes will be comprehensive and proportionate to the institution's size, the complexity of its AVM usage, and the inherent risks involved. This dual layer of internal and external oversight aims to maintain high standards for AVM credibility and integrity across the financial sector.

Penalties, Liability, and Appeals

The Quality Control Standards for Automated Valuation Models: Final Rule does not introduce new, specific penalties for non-compliance. Instead, the consequences for failing to adhere to the rule's requirements will be those already applicable under the existing laws and regulations that the issuing agencies oversee. This means that institutions found to be in violation of the AVM quality control standards could face a range of enforcement actions, including fines, civil money penalties, cease and desist orders, and other supervisory directives, depending on the nature and severity of the non-compliance. These penalties are consistent with the enforcement powers of the OCC, FRB, FDIC, NCUA, CFPB, and FHFA under their respective statutory authorities, such as FIRREA and the Dodd-Frank Act. The rule underscores that compliance with federal nondiscrimination laws, which applies to AVMs, is a pre-existing obligation, and violations in this area could lead to significant legal and reputational repercussions.

Regarding liability, mortgage originators and secondary market issuers bear the ultimate responsibility for ensuring that the AVMs they use, whether developed internally or provided by third parties, comply with the quality control standards. This means that if an institution relies on a third-party AVM provider, it must still adopt and maintain policies, practices, procedures, and control systems for evaluating the sufficiency of that vendor's testing and validation. The agencies have provided guidance on managing the risks associated with third-party service providers, emphasizing that institutions cannot outsource their compliance obligations. While the rule does not explicitly detail an appeals process specific to AVM rule violations, institutions generally have avenues to appeal enforcement actions taken by their primary federal regulator, consistent with established administrative procedures. The emphasis remains on proactive compliance and robust risk management to prevent violations rather than relying on post-enforcement remedies.

Relationship to Other Instruments

The AVM Quality Control Standards Rule operates within a broader regulatory landscape and is significantly related to several other legal and supervisory instruments. Most notably, it directly implements Section 1473(q) of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, which amended Title XI of the Financial Institutions Reform, Recovery, and Enforcement Act of 1989 (FIRREA). This statutory mandate forms the bedrock of the rule, defining its scope and the core quality control factors. The rule also builds upon and complements existing interagency guidance related to real estate valuations, such as the Interagency Appraisal and Evaluation Guidelines. These guidelines provide a foundational understanding of safe and sound banking practices for collateral valuations, and the new AVM rule extends these principles to the specific context of automated models.

Furthermore, the rule interacts with various model risk management guidance issued by the individual agencies, including the OCC's Comptroller's Handbook, the FRB's Supervisory Guidance on Model Risk Management, and the FDIC's Adoption of Supervisory Guidance on Model Risk Management. These existing guidance documents provide comprehensive frameworks for the validation, testing, and governance of models used by financial institutions, and they remain applicable to AVMs. The AVM rule also has a crucial relationship with federal nondiscrimination laws, such as the Equal Credit Opportunity Act (ECOA) and the Fair Housing Act. By explicitly including compliance with applicable nondiscrimination laws as a quality control factor, the rule reinforces and operationalizes existing legal obligations within the AVM context, ensuring that these models do not perpetuate or create discriminatory outcomes in mortgage lending. This integration with existing legal and supervisory instruments ensures a cohesive and comprehensive regulatory approach to real estate valuations.

International Alignment

Given its specific mandate under the Dodd-Frank Act and its focus on the U.S. domestic mortgage market, the Quality Control Standards for Automated Valuation Models: Final Rule primarily addresses national regulatory concerns and does not explicitly detail alignment with international standards or frameworks. The rule is a direct response to a U.S. legislative directive aimed at enhancing the credibility and integrity of real estate valuations within the American financial system. The issuing agencies – the OCC, FRB, FDIC, NCUA, CFPB, and FHFA – are all U.S. federal bodies with jurisdiction over financial institutions operating within the United States. Their primary objective is to ensure the safety and soundness of the U.S. financial sector and protect American consumers.

While the rule does not explicitly reference international benchmarks, the underlying principles of sound risk management, data integrity, and ethical AI development, particularly concerning nondiscrimination, resonate with broader global discussions on responsible AI governance. Many international bodies and jurisdictions are also grappling with how to regulate AI and automated decision-making systems to ensure fairness, transparency, and accountability. However, the specific context of mortgage collateral valuation and the unique structure of the U.S. housing finance system mean that this rule is largely tailored to domestic requirements. Any indirect alignment would stem from the general convergence of best practices in model risk management and consumer protection, rather than explicit harmonization efforts with international regulatory bodies or standards organizations. The rule's emphasis on flexibility in implementation allows institutions to adapt their systems, which might include incorporating globally recognized best practices in data science and model validation, but this is not a mandated component of the regulation itself.

Implementation Timeline

MilestoneDateNotes
Final Rule Issued by Agencies2024-07-17Joint issuance by OCC, FRB, FDIC, NCUA, CFPB, FHFA.
Final Rule Published in Federal Register2024-08-07Official publication, starting the 12-month clock for effectiveness.
Effective Date of the Final Rule2025-10-01The first day of the calendar quarter following 12 months after Federal Register publication.

Compliance Checklist

CheckRequired Action
Policy DevelopmentAdopt and maintain comprehensive policies, practices, procedures, and control systems for AVMs used in credit decisions and securitization determinations.
Confidence in EstimatesEnsure AVM policies are designed to achieve a high level of confidence in the estimates produced by AVMs.
Data Manipulation ProtectionImplement safeguards and controls to protect against the manipulation of data used by AVMs.
Conflict of Interest AvoidanceEstablish measures to seek to avoid conflicts of interest in the AVM valuation process.
Random Sample Testing & ReviewsIntegrate requirements for random sample testing and periodic reviews of AVMs.
Nondiscrimination ComplianceEnsure AVMs and their use comply with all applicable nondiscrimination laws.
Third-Party OversightIf using third-party AVM providers, adopt policies and controls for evaluating the sufficiency of the vendor's testing and validation.
Internal Controls & GovernanceEstablish robust internal controls and governance structures appropriate to the institution's size, complexity, and risk profile.
Training & AwarenessEnsure relevant personnel are trained on the rule's requirements and the institution's AVM policies and procedures.
DocumentationMaintain thorough documentation of AVM policies, procedures, testing, reviews, and compliance efforts.

Sources and References

SourceType
Quality Control Standards for Automated Valuation Models: Final Rule (Federal Register)official
Quality Control Standards for Automated Valuation Models: Final Rule (OCC Bulletin 2024-17)government
Agencies Issue Final Rule to Help Ensure Credibility and Integrity of Automated Valuation Models (FDIC Joint Release)government
Quality Control Standards for Automated Valuation Models (CFPB)government
Agencies Issue Final Rule to Help Ensure Credibility and Integrity of Automated Valuation Models (NCUA)government
Agencies issue final rule to help ensure credibility and integrity of automated valuation models (Federal Reserve)government
Automated Valuation Model (AVM) Rule Small Entity Compliance Guide (CFPB)government
Plain English

This new federal rule sets quality control standards for Automated Valuation Models (AVMs) used by mortgage lenders and secondary market issuers in the U.S. to ensure fair and accurate property valuations. It applies to any mortgage originator or secondary market issuer – including banks, credit unions, and other financial institutions – that uses AVMs to determine the value of a consumer's principal dwelling for credit decisions or securitization purposes.

The rule, issued by six federal agencies, aims to boost confidence in these automated valuations, which are increasingly common in mortgage lending. To comply, institutions must establish robust policies and procedures covering five key areas: - Ensuring a high level of confidence in AVM estimates, meaning they produce credible and accurate valuations. - Protecting against the manipulation of data fed into the AVMs. - Actively working to avoid conflicts of interest in the valuation process. - Implementing random sample testing and regular reviews of AVM performance. - Crucially, ensuring AVMs comply with all applicable non-discrimination laws, a specific addition by the agencies to prevent biased outcomes.

This means institutions are responsible for validating the accuracy and fairness of AVMs, even if they're provided by a third party. The rule takes effect on October 1, 2025, giving institutions over a year to prepare. While it doesn't introduce new penalties, non-compliance can lead to existing enforcement actions from the regulating agencies, such as fines or cease and desist orders. A key takeaway is that institutions must not only ensure technical accuracy but also actively mitigate against potential discrimination risks embedded in their AVMs, making fair lending a central concern for these automated tools.

Plain-English rewrite by Regulations.ai — not legal advice. Verify against the official text.

What you must do — compliance checklist

0 / 10 marked complete

Plain-English obligations under Quality Control Standards for Automated Valuation Models: Final Rule. Not legal advice — verify against the official text before relying on it.

  1. #1CriticalOct 1, 2025

    Applies to: Mortgage originators and secondary market issuers.

    Institutions are required to adopt and maintain comprehensive policies and procedures that integrate the quality control standards into their existing risk management frameworks.
  2. #2CriticalOct 1, 2025

    Applies to: Mortgage originators and secondary market issuers.

    institutions must implement policies, practices, procedures, and control systems to ensure a high level of confidence in the estimates produced by AVMs.
  3. #3CriticalOct 1, 2025

    Applies to: Mortgage originators and secondary market issuers.

    protect against the manipulation of data used by AVMs.
  4. #4CriticalOct 1, 2025

    Applies to: Mortgage originators and secondary market issuers.

    seek to avoid conflicts of interest in the valuation process.
  5. #5CriticalOct 1, 2025

    Applies to: Mortgage originators and secondary market issuers.

    random sample testing and reviews of AVMs.
  6. #6CriticalOct 1, 2025

    Applies to: Mortgage originators and secondary market issuers.

    AVMs to comply with applicable nondiscrimination laws.
  7. #7CriticalOct 1, 2025

    Applies to: Mortgage originators and secondary market issuers using third-party AVMs.

    developing internal controls for evaluating the sufficiency of vendor-provided AVMs, as institutions remain responsible for ensuring third-party compliance with the rule.
  8. #8ImportantOct 1, 2025

    Applies to: Mortgage originators and secondary market issuers.

    Institutions are required to adopt and maintain comprehensive policies and procedures that integrate the quality control standards into their existing risk management frameworks.
  9. #9ImportantOct 1, 2025

    Applies to: Mortgage originators and secondary market issuers.

    defining clear roles and responsibilities for personnel involved in AVM selection, validation, use, and oversight, ensuring accountability throughout the valuation process.
  10. #10ImportantOct 1, 2025

    Applies to: Mortgage originators and secondary market issuers.

    Institutions are required to adopt and maintain comprehensive policies and procedures that integrate the quality control standards into their existing risk management frameworks.

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