investigationOngoing

Information and Privacy Commissioner for British Columbia (OIPC BC) Canadian Tire Associate Dealers

April 20, 2023 · Canada

OIPC Investigation Report 23-02 found four BC Canadian Tire stores contravened PIPA by using facial recognition (2018-2021) to collect customers' biometric data without notice, a demonstrated reasonable purpose, or consent.

Key takeaway — how to prevent this

Biometric data (faces, iris, fingerprints) needs an explicit lawful basis or consent. Scraping or capturing it without one is unlawful across the EU/UK and many US states (e.g. Illinois BIPA) — and draws the largest fines.

Inclusion does not imply wrongdoing or liability. Status reflects the latest information we have — always check the official source for current status.