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Persyonuvernd (Iceland) — TM tryggingar
September 23, 2024 · Iceland
Persyonuvernd examined TM's automated decision-making for life and health insurance and, while generally compliant, ordered TM to fix transparency about how smoking information affects premium calculation.
Key takeaway — how to prevent this
AI that denies insurance claims or benefits must preserve meaningful human review of medical necessity; automated mass denials draw bad-faith, breach-of-contract and class-action liability.
Inclusion does not imply wrongdoing or liability. Status reflects the latest information we have — always check the official source for current status.