Garante per la protezione dei dati personali — Character Technologies, Inc.
On 3 July 2026 the Italian data protection authority fined Character Technologies, Inc. (Character.AI) €158,000 and imposed binding corrective measures (Registro dei provvedimenti n. 487). The procedure, opened on 26 January 2026, found breaches of GDPR Articles 12-14 on transparency (privacy policy available only in English after the Italian launch), Articles 14 and 21 on processing user data for LLM pre-training without adequate disclosure or a workable opt-out, Articles 24-25 on inadequate age-verification measures, Articles 5 and 35 on the late adoption of a data protection impact assessment, and Article 27 on the late designation of an EU representative. Character must implement working age verification, effectively block re-registration by barred minors, make minors' profiles private by default, and report compliance within 120 days.
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