fineConcluded€2,500,000
Garante per la protezione dei dati personali — Deliveroo Italy S.r.l.
July 22, 2021 · Italy
The Garante fined Deliveroo Italy EUR 2.5 million for unlawfully processing data of about 8,000 riders, citing lack of transparency in the order-assignment and shift-booking algorithms and excessive geolocation monitoring.
Key takeaway — how to prevent this
Automated decision-making and risk-scoring must be tested for discrimination and be explainable to those affected; opaque algorithms applied to people draw regulatory action.
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