banConcluded
Garante per la protezione dei dati personali — Luka Inc. (Replika chatbot)
February 2, 2023 · Italy
The Garante imposed an immediate temporary limitation on processing of Italian users' data by the AI chatbot Replika, finding no legal basis and no age-verification mechanism, posing risks to minors and emotionally vulnerable people.
Key takeaway — how to prevent this
AI services need a lawful basis, transparency and (for minors) age verification before launch in regulated markets — several DPAs blocked AI products first and asked questions later.
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