Technical

Customer service chatbot

An AI system giving adaptive, human-like customer support through natural language.

Definitions (2)

Section 22625(d) defines an AI system with a natural language interface providing adaptive, human-like responses. It is used for direct customer service or support relating to the sale or delivery of goods or services, including technical assistance for prospective or existing customers.

An act to add Chapter 22.6.1 (commencing with Section 22625) to Division 8 of the Business and Professions Code, relating to artificial intelligence.Definition 1 of 2

Section 22625(d) defines an artificial intelligence system with a natural-language interface providing adaptive, human-like responses and used for direct customer service or support relating to the sale or delivery of goods or services. Both prospective and existing customer service are included.

An act to add Chapter 22.6.1 (commencing with Section 22625) to Division 8 of the Business and Professions Code, relating to artificial intelligence.Definition 2 of 2

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