Chile - Algorithmic Transparency Recommendations (372/2024)

Exempt Resolution No. 372 — Recommendations of the Council for Transparency on Algorithmic Transparency

Resolución Exenta N° 372 — Recomendaciones del Consejo para la Transparencia sobre transparencia algorítmica

Chile

RAI-CL-NA-REN3RXX-2024
Adopted(Adopted)
GuidelineTransparency and DisclosureAccountability and DocumentationGovernance and Oversight
Export PDF

Resolución Exenta N° 372 (12 August 2024; published 30 August 2024) approves non‑binding recommendations by the Consejo para la Transparencia (CPLT) on algorithmic transparency for public sector use of automated and semi‑automated decision systems. The text provides general principles and a proactive transparency framework—defining specific information to be published about systems, guidance on accessibility and plain language, and recommendations for handling black‑box/opaque models—aimed at reinforcing the right of access to public information and protecting fundamental rights.

Summary

Resolución Exenta N° 372, adopted by the Consejo para la Transparencia (CPLT) and dated 12 August 2024 (published in the Diario Oficial on 30 August 2024), formally approves the document titled “Recomendaciones del Consejo para la Transparencia sobre Transparencia Algorítmica.” The instrument is advisory in nature: it issues recommendations to public entities subject to Chile’s Law on Access to Public Information (Law N°20.285) and related legal instruments. The recommendations respond to a documented and growing use of systems of automated and semi‑automated decisions (SDA) across public institutions, referencing a 2021 study (Carried out with Universidad Adolfo Ibáñez) that identified 92 such systems in 42 agencies. The CPLT frames the recommendations as measures to ensure that the use of SDA is consistent with constitutional and legal transparency obligations, the protection of privacy and personal data, non‑discrimination, due process, and other fundamental rights.

The resolution articulates two complementary parts. The first part contains general recommendations about how public bodies should treat transparency when using SDA: provide concise, intelligible and accessible information; use plain language and multiple media formats (text, graphics, audio, video, Q&A); publish procurement and development information; ensure human oversight; prioritize systems that allow auditability and traceability; and consider special approaches for opaque or proprietary models (‘black‑box’ systems). The second part establishes a proactive transparency framework — specifying a minimum dataset that public bodies should make publicly available through their transparency portals. That recommended dataset includes: (i) a register of SDA in use; (ii) the services, procedures or programs where they are applied; (iii) a plain‑language description of each system’s objective and functionality; (iv) the logic, model type and explanation of decision criteria (to the extent permitted by confidentiality and intellectual property rules); (v) categories and sources of data used; (vi) known or reasonably foreseeable impacts on fundamental rights; (vii) contact information and channels for human review or appeals; (viii) procurement, contractor and development information; and (ix) update frequency and versioning/audit logs.

Although non‑binding, the recommendations are rooted in the CPLT’s statutory competence to propose measures improving public transparency and were framed with reference to multiple existing laws and initiatives — including Law N°20.285 (Transparency), the law on protection of private life (Ley N°19.628), the State’s Digital Transformation law (Ley N°21.180), Ministerial Circular N°711 (joint guidance on AI use in public administration, Dec 2023), and emerging data protection and cybersecurity statutes. The recommendations explicitly acknowledge competing confidentiality and data protection interests and provide guidance on balancing transparency against legitimate secrecy, while urging agencies to favor disclosure and to document the legal basis for any non‑disclosure.

The CPLT later issued a practical guide to adoption (2025) to facilitate progressive and voluntary implementation by agencies according to their technological maturity. The recommendations aim to harmonize disclosure practices across the public sector, foster accountability and public understanding of algorithmic decision‑making, and reduce opacity while preserving legitimate protections for personal data and proprietary information. Primary sources for the instrument include the Diario Oficial publication of the resolution and the CPLT’s own publication pages and published guide.

Full article

Read full text ↗

Overview

Resolución Exenta N° 372 (dated 12 August 2024 and published in the Diario Oficial on 30 August 2024) approves the text of the "Recomendaciones del Consejo para la Transparencia sobre Transparencia Algorítmica". The measure is an advisory, non‑binding set of recommendations targeted at public bodies subject to the Law on Access to Public Information (Law N°20.285) and related rules. It was adopted by the CPLT to respond to the expanding use of systems of automated and semi‑automated decisions (SDA) across public agencies and to align transparency practice with the protection of fundamental rights. The full text appears in the official publication for the Diario Oficial and is distributed by the CPLT; see the official resolution document at CPLT / Diario Oficial PDF (Resolución Exenta N° 372) and the CPLT announcement at CPLT news release.

Definitions

The recommendations define and rely on key concepts: "systems of decisions automated and semi‑automated (SDA)" to include algorithmic systems, models and decision support systems used to make or inform public decisions; "transparency proactiva" (proactive transparency) to indicate systematic public disclosure through transparency portals; "black‑box" systems to describe models whose internal logic is not directly interpretable by non‑developers; and "sujetos obligados" as those entities obliged under Law N°20.285 to provide public information. The text situates these terms within existing Chilean laws (including Law N°20.285, Ley N°19.628 on privacy, and Ley N°21.180 on digital transformation) and international standards cited in the preamble.

Governance and Institutional Framework

The CPLT positions itself as a promoter of transparency best practices and issues these recommendations pursuant to its authority under Article 33(e) of Law N°20.285. The resolution refers to collaboration with other State instruments and prior guidance (for example, the Ministerial Oficio Circular N°711, 11 December 2023) and situates the recommendations as complementary to national initiatives (including the National AI Policy). The CPLT encourages internal governance measures within agencies—appointment of responsible officers for SDA transparency, maintenance of inventories, version control and audit trails—and coordination between data protection, cybersecurity and procurement units. For reference and formal publication consult the official resolution at the Diario Oficial PDF: Diario Oficial (CVE 2537198) and the CPLT guidance repository at CPLT guide page.

Key Focus Areas

The recommendations are structured around several substantive focus areas. First, proactive transparency: agencies should publish a standardised set of information about any SDA that affects public services, benefits, eligibility or rights—this includes the name of the system, objectives, areas of application (services/trámites), general architecture or model type, decision logic description, categories and sources of data used, known impacts and risk mitigation measures, procurement and contractor information, update cadence and contact points for human review. Second, accessibility and communication: information must be concise, intelligible and available in multiple formats to reach diverse audiences. Third, auditability and documentation: agencies should retain technical documentation, model specifications, training/validation data summaries and logs to support ex post audits and oversight. Fourth, balance with confidentiality: when confidentiality, privacy or IP limit disclosure, agencies should document legal bases for non‑disclosure and publish as much information as possible. Fifth, handling opaque or proprietary models: preference is given to systems enabling monitoring and explainability; when black‑box solutions are used, agencies must document compensating controls (independent audits, human oversight, impact assessments). Sixth, rights protection: guidance emphasises non‑discrimination, due process and privacy safeguards and aligns with pending personal data protection reforms.

Implementation Framework

The resolution recommends a practical, staged approach for adoption. Agencies are advised to create internal inventories and to integrate a "Transparencia Algorítmica" section into their active transparency portals, with periodic updates (the CPLT suggests monthly reporting for active systems). The CPLT’s later technical guide (2025) provides templates and examples, recommended metadata fields and illustrative entries (e.g., the School Admission System — MINEDUC). The implementation framework favours proportionality: agencies with greater technological maturity are encouraged to publish more granular technical documentation, while smaller agencies should at minimum publish plain‑language descriptions and contact mechanisms. Recommended operational steps include: appointing a responsible transparency officer; conducting an initial mapping; applying a minimal metadata schema (registry entry, function, scope, data categories, contact information); establishing update and audit processes; and documenting decisions on non‑disclosure. See the CPLT adoption guide at CPLT guide for implementation tools and templates.

Monitoring and Evaluation

Monitoring is framed as both the CPLT’s advisory follow‑up role and the responsibility of each agency to self‑report. The CPLT recommends that agencies publish version histories, update logs and impact monitoring (including identified errors, bias incidents and corrective measures). The CPLT envisages periodic reviews and encourages pilot testing, independent audits and cross‑agency knowledge sharing. While the recommendations are not coercive, failure to adopt transparent practices may be flagged in CPLT oversight reports and could inform subsequent formal interventions under Law N°20.285. The CPLT and other oversight bodies are encouraged to use published registries to analyze sectoral adoption rates and identify systemic risks.

Penalties, Liability, and Appeals

These recommendations do not by themselves create new criminal or administrative sanctions. The CPLT explicitly issues them as non‑binding guidance that informs how agencies should meet transparency obligations under existing laws. Nevertheless, transparency failures can be the subject of requests, complaints and judicial review under Law N°20.285 and related statutes; agencies may be required to justify non‑disclosure based on specific legal grounds. The document advises agencies to document decisions that restrict disclosure to facilitate external review. Potential consequences for systemic non‑compliance include reputational damage, CPLT findings, and referral to competent authorities when other legal infractions (e.g., data protection breaches) are identified.

Relationship to Other Instruments

The resolution cross‑references and complements multiple Chilean instruments: Law N°20.285 (Access to Public Information), Ley N°19.628 (Protection of Private Life), Ley N°21.180 (Digital Transformation of the State), Oficio Circular N°711 (Ministries guidance on AI use, Dec 2023), and emerging data protection and cybersecurity frameworks (including Ley N°21.663 on cybersecurity references). The recommendations explicitly cite the 2021 study with Universidad Adolfo Ibáñez as background research (identifying 92 SDA across 42 agencies) and position the guidance alongside the National AI Policy and ongoing legislative work on data protection and AI regulation. By design, the recommendations are interoperable with procurement rules and sectoral guidance (finance, health, social protection) and encourage harmonization through publication standards to be adopted in state transparency portals.

International Alignment

The CPLT anchors the recommendations in international norms and comparative developments, citing instruments such as UNESCO’s Recommendation on the Ethics of Artificial Intelligence and relevant practices from data protection and access‑to‑information authorities internationally. The text emphasizes alignment with international standards on explainability, non‑discrimination and human oversight, and encourages participatory development and knowledge exchange with peer regulators. The CPLT’s international engagement and publications related to these recommendations are described on their site and in conference reports; see CPLT materials at Consejo para la Transparencia.

Implementation Timeline

EventDateNotes
Council approval (session)2024‑08‑01Council Directivo session N° 1.456 approved the recommendations.
Resolution signed (date on document)2024‑08‑12Date of the Resolución Exenta N° 372.
Publication in Diario Oficial2024‑08‑30Official publication (Núm. 43.938, CVE 2537198).
CPLT adoption guide published2025‑07‑17CPLT published a guide to assist adoption of the recommendations.

Sources and References

SourceType
Resolución Exenta N° 372 — Text of Recommendations (CPLT / Diario Oficial PDF)Primary Source
CPLT — News release announcing the recommendationsPrimary Source
Diario Oficial — Edition (30 Aug 2024) listing the resolutionPrimary Source
CPLT — Guía para la Adopción de las Recomendaciones sobre Transparencia Algorítmica (CPLT guide)Primary Source

Requirements for a company

What an organisation has to do under Chile - Algorithmic Transparency Recommendations (372/2024), at a glance. Not legal advice — the table below gives the provision and deadline for each item.

Not yet in force (Adopted). These requirements apply once the instrument takes effect and may change before then.

Must do

8
  • Integrate a "Transparencia Algorítmica" section into your active transparency portal.Public bodies in Chile subject to Law N°20.285
  • Publish the name, objectives, and application areas of any automated decision system.Public bodies in Chile subject to Law N°20.285
  • Publish the general architecture, model type, and decision logic description of any automated decision system.Public bodies in Chile subject to Law N°20.285
  • Publish the categories and sources of data used by any automated decision system.Public bodies in Chile subject to Law N°20.285
  • Publish known impacts, risk mitigation measures, and update cadence for any automated decision system.Public bodies in Chile subject to Law N°20.285
  • Publish contact points for human review of decisions made by automated decision systems.Public bodies in Chile subject to Law N°20.285
  • +2 more in the table below

Must not do

0

Nothing in this category.

Should do

5
  • Appoint a responsible officer for automated decision system transparency.Public bodies in Chile subject to Law N°20.285
  • Create and maintain an internal inventory of all automated and semi-automated decision systems in use.Public bodies in Chile subject to Law N°20.285
  • Retain technical documentation, model specifications, and logs for automated decision systems.Public bodies in Chile subject to Law N°20.285
  • Ensure published automated decision system information is concise, intelligible, and available in multiple formats.Public bodies in Chile subject to Law N°20.285
  • Periodically update the "Transparencia Algorítmica" section on your transparency portal.Public bodies in Chile subject to Law N°20.285

Should not do

0

Nothing in this category.

Who must do what

The obligations under Chile - Algorithmic Transparency Recommendations (372/2024), most serious first. Not legal advice — verify against the official text before relying on it.

#WhoRequirementBy whenWhereSeverity
1Public bodies in Chile subject to Law N°20.285Integrate a "Transparencia Algorítmica" section into your active transparency portal.
integrate a "Transparencia Algorítmica" section into their active transparency portals
As soon as possible after 2024-08-30Implementation FrameworkImportant
2Public bodies in Chile subject to Law N°20.285Publish the name, objectives, and application areas of any automated decision system.
publish a standardised set of information about any SDA... includes the name... objectives, areas of application
OngoingKey Focus AreasImportant
3Public bodies in Chile subject to Law N°20.285Publish the general architecture, model type, and decision logic description of any automated decision system.
general architecture or model type, decision logic description
OngoingKey Focus AreasImportant
4Public bodies in Chile subject to Law N°20.285Publish the categories and sources of data used by any automated decision system.
categories and sources of data used
OngoingKey Focus AreasImportant
5Public bodies in Chile subject to Law N°20.285Publish known impacts, risk mitigation measures, and update cadence for any automated decision system.
known impacts and risk mitigation measures, procurement and contractor information, update cadence
OngoingKey Focus AreasImportant
6Public bodies in Chile subject to Law N°20.285Publish contact points for human review of decisions made by automated decision systems.
contact points for human review
OngoingKey Focus AreasImportant
7Public bodies in Chile subject to Law N°20.285Document legal bases when limiting disclosure of automated decision system information due to confidentiality, privacy, or IP.
agencies should document legal bases for non‑disclosure
OngoingKey Focus AreasImportant
8Public bodies in Chile subject to Law N°20.285Document compensating controls for black-box or opaque automated decision systems.
agencies must document compensating controls (independent audits, human oversight, impact assessments)
OngoingKey Focus AreasImportant
9Public bodies in Chile subject to Law N°20.285Appoint a responsible officer for automated decision system transparency.
appointment of responsible officers for SDA transparency
As soon as possible after 2024-08-30Governance and Institutional FrameworkRecommended
10Public bodies in Chile subject to Law N°20.285Create and maintain an internal inventory of all automated and semi-automated decision systems in use.
Agencies are advised to create internal inventories
As soon as possible after 2024-08-30Implementation FrameworkRecommended
11Public bodies in Chile subject to Law N°20.285Retain technical documentation, model specifications, and logs for automated decision systems.
agencies should retain technical documentation, model specifications... and logs
OngoingKey Focus AreasRecommended
12Public bodies in Chile subject to Law N°20.285Ensure published automated decision system information is concise, intelligible, and available in multiple formats.
information must be concise, intelligible and available in multiple formats
OngoingKey Focus AreasRecommended
13Public bodies in Chile subject to Law N°20.285Periodically update the "Transparencia Algorítmica" section on your transparency portal.
with periodic updates (the CPLT suggests monthly reporting for active systems)
Ongoing (monthly suggested)Implementation FrameworkRecommended

© Regulations.AI · updated on 13-Jun-2026