orderConcluded$193,000
Federal Trade Commission — DoNotPay
February 11, 2025 · United States · AI Services
The FTC finalized an order against DoNotPay, prohibiting the company from making deceptive claims about its 'AI Lawyer' service and requiring it to pay $193,000 in monetary relief.
Key takeaway — how to prevent this
AI that denies insurance claims or benefits must preserve meaningful human review of medical necessity; automated mass denials draw bad-faith, breach-of-contract and class-action liability.
Inclusion does not imply wrongdoing or liability. Status reflects the latest information we have — always check the official source for current status.