orderConcluded

US Federal Trade Commission (FTC) IntelliVision Technologies Corp.

January 13, 2025 · United States · Facial Recognition Software

The FTC finalized an order against IntelliVision Technologies Corp. for making false, misleading, or unsubstantiated claims that its AI-powered facial recognition software was free of gender and racial bias, and had high accuracy rates. The order prohibits such misrepresentations and requires competent and reliable testing.

Key takeaway — how to prevent this

AI that denies insurance claims or benefits must preserve meaningful human review of medical necessity; automated mass denials draw bad-faith, breach-of-contract and class-action liability.

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