Governance
Digital Public Service
Public-facing administrative service delivered electronically.
Definition
A public administration service delivered primarily through digital channels under the Framework, subject to common platform architectures, interoperability requirements, and service-level commitments when interacting with citizens and businesses.
Related Terms
digital public services
Public-sector services delivered electronically to users....
digital government
Government services and processes delivered via digital platforms....
Digital Platform Government
Integrated administrative model for proactive, personalized public services....
Digital service
Public services provided through electronic means....
Digital transformation of the State
Modernization of public services through digital technologies....