General
e-service
Public services available electronically end-to-end.
Definition
A public administrative service delivered entirely via electronic channels from initiation to completion, enabling citizens and businesses to perform transactions online without requiring in‑person interactions. The strategy treats e‑services as the standard mode of service delivery for public entities.
Related Terms
e‑services
Publicly available electronic services offered by state and municipal institutions....
e-services
Publicly available electronic services offered by institutions....
e-government
Digital public services and interoperable registers....
electronic services
Digitally provided public services across channels....
eGovernment
Digital public services delivered via secure online channels....