Governance

e-government

Digital public services and interoperable registers.

Definitions (3)

The delivery of public services and administrative functions through digital means, encompassing electronic identification, authentication, interoperable registers, user-centric service design and reuse of common components across public administration.

The integrated electronic delivery of state services through unified platforms and information systems, enabling online access, automated processing and interoperability among government bodies to streamline service provision.

Digital public services for citizens and businesses delivered via secure online channels, including one-stop portals, end-to-end digital services, and citizen authentication mechanisms to modernize public administration.