Digital services
Public services deliverable via electronic channels.
Definition
Public services that can be provided via electronic channels, encompassing the digitalisation of administrative procedures, expansion of digital access mechanisms (e.g., Chave Móvel Digital) and the objective to digitalise all services that can be delivered online as set out in the EDN. This operational definition drives targets, monitoring indicators and modernisation efforts in the Action Plan.
Related Terms
Digital service
Public services provided through electronic means....
e‑services
Publicly available electronic services offered by state and municipal institutions....
e-services
Publicly available electronic services offered by institutions....
Digital Public Service
Public-facing administrative service delivered electronically....
digital public services
Public-sector services delivered electronically to users....